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Refund policy

RETURNS CONDITIONS

All items can be returned or exchanged within 14 days of the original purchase date.

  • Items must be unworn (except for initial try-on), unwashed, undamaged, and fragrance-free to qualify for a return. Please ensure tags are attached.
  • Items that do not meet our return conditions will be returned to sender and are not eligible for a refund.

Before trying on your bralette, please read "What's the best way to try on my new bralette?" in our FAQ.

DOMESTIC EXCHANGES/RETURNS

Review our Size Chart or Contact Us with sizing questions before ordering.

Exchanges — Always Free

  • Complimentary direct exchange with free return shipping.
  • Upgrading to a higher-priced style? Pay the price difference before shipping.

Returns for Refund

  • Original shipping is non-refundable.
  • $15 restocking fee deducted from refund on free shipping orders.
  • $6 return shipping fee deducted from refund on paid shipping orders.

"Buy 2, Keep 1" Special Between sizes? Order both and keep one — request a return label at checkout. Exchanges are always free, no fees.

Please note: Custom bras are nonrefundable. 

INTERNATIONAL EXCHANGES/RETURNS

Our Returns Portal does not support international returns. All international returns are handled manually — here's how:

  1. Contact us to let us know you're returning an item and the reason.
  2. Ship your return via trackable First Class Post from your country of origin.
  3. Email us your tracking number so we can monitor transit.
  4. We'll take it from there — refunds processed within 10 business days of receipt; exchanges ship once we confirm your return is in transit.

Returns for Refund: Ship your return via trackable First Class Post from your country of origin and email us your tracking number once it's in transit. Upon receipt, we'll process your refund — and we'll cover up to $18 of your return shipping cost. Original shipping is non-refundable.

Exchanges: Send your item back via trackable First Class Post from your country of origin, and email us your tracking number. Once we confirm your return is in transit, we'll ship your replacement right away. A $9 shipping fee will be deducted from your return shipping refund.

"Buy 2, Keep 1" Special Between sizes? Order both and keep one — we'll cover up to $18 of your return shipping cost for the size you're sending back. Ship via trackable First Class Post from your country of origin and email us your tracking number once it's in transit.

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