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Frequently Asked Questions

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Bralettes

Where are are your bralettes made?

Our bralettes are made in the USA. Our concealing petals are manufactured in New York, and our bras are knitted, sewn, and dyed in California.

Why is this bralette more expensive than look-a-like bras?

• The bralette is made in the USA through small batch production, and we incur high labor costs to assemble it.
• Our concealing petals are cut by hand and then sent to our bralette manufacturer to be heat sealed into the cups by hand.
• In other words, it's not the box store bralette that's mass-produced overseas.

What does 'seamless' mean?

• A seamless bralette is knitted in a single, continuous piece without any seams or back clasp.

What material is the bralette made of?

The Elli Bralette is made from a premium OEKO-TEX nylon/spandex blend (92/8). It's soft and stretchy, offering "gentle hugging" support.

The adjustable strap hardware is nickel-free alloy.

Will the bralette make my boobs look flat?

If you’re used to molded cup t-shirt bras that help shape your breasts, you might find the Elli to be flattening by comparison. Interestingly, the Elli Bralette has been reported to create cleavage. To see it in action, check out this Instagram video of Non Disclosure Apparel founder Becky Connelly (5′-9″, 135 lbs, 34B, Elli Bralette size: M).

What's the best way to try on my new bralette?

Try it on when your skin is 100% clean and dry (free deodorant, lotion, self-tanner, oils, or fragrance, etc.). Here's our Returns and Exchange policy.

Gently pull the bralette over your head OR step into it and carefully pull up to meet your breasts. Adjust the cups so that each nipple is in the center of concealing petal. Adjust the straps as needed.

The bralette feels too tight, what do I do?

If you are wearing the correct size, give it a couple of days to get to know your body. It will become supple and have the perfect amount of stretch. 

If it's way too tight, it's probably too small. The Elli Bralette is designed to feel like you're not wearing a bra, so "too tight" defeats that purpose. We're happy to exchange it for the next size up if available. Check out our Size Chart or Contact Us with any sizing questions.

The concealing petal is not centered on my nipple, now what?

Reach inside the cup and adjust your breast so that your nipple is centered beneath the concealing petal. You can also loosen or tighten the straps to reposition it. The Elli Bralette is stretchy, so moving the cup back and forth or up and down to center your nipple under the concealer will also work.

  • What if that doesn't work? Don't worry! We provide customized petal placement, made-to-order at no extra charge. Contact us, and we'll make sure you're all set!
The concealing petal looks "flat".

The bralettes have been lying flat and stacked in inventory. Often, this causes the concealer to look "flat" at first glance. Don't worry, you can reshape it to a convex form.

Here’s a brief video demonstration.

Will the concealing petal ever become detached?

The concealing petal is permanently sealed inside the bra using a pneumatic heat press. With regular tugging—such as pulling it over your head, washing, stepping into it, or pulling the cups down for nursing—the concealing petal will not shift, move, or detach.

How do I wash the bralette?

"Hand Wash and Hang to Dry" is the recommended way to wash the bralette. Why? Because repeated washing machine and dryer cycles can damage the bra's integrity (you already know this). 

If you need to use the washing machine, put it in a mesh lingerie bag and select a delicate cycle with cold water. 

Hang to Dry: With cups facing downward, hang by looping the back band around a hook, hanger, door knob, tub faucet, ironing board, or a similar object. 

This bra will become your new best friend, so you'll want to take good care of it. If the bralette ends up in the dryer, be prepared for it to feel a bit tighter after 45 minutes of tumbling in heat.

Find out more in our blog post "How to Wash Your Bralette"

Customer Service

My nipples are outside/inside of the petals, now what?

We can assist! We offer in-house, personalized petal placement for this purpose. Please reach out to us, and we'll start the process at no extra charge.

I don't see the answer to my question, how can I get in touch?

Please, please contact us. We're waiting to hear from you and with and check our email several times a day. You can also call or text us at 843-697-8646.

Shipping And Returns

How do I exchange or return a bralette?

Our domestic exchange and return process is a pretty easy. Please see our Shipping and Returns Policy.

Do you provide international shipping?

Yes, we do! Be sure to check our Size Chart and/or Contact Us if you need help with sizing. International exchanges and returns are possible but can be complicated. Please review our Shipping and Returns Policy.

Wholesale

How do I sell the Elli Bralette in my boutique?

We would love for you to carry our bralettes in your store! Please contact us for wholesale information.

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